Lead Driver/Mover & Non-Lead Mover Positions

ITS Global Relocation Services is a local, intrastate, interstate and international moving and storage company. “ITS Global” has serviced customers in the Portland metro and surrounding areas since 1926.  Our industry is regulated by state and federal agencies and subject to tariffs and complex rules and regulations. Compliance is mandatory and our company reputation and success depends upon adherence to all policies. “ITS Global” is a family-owned business. We value our employees, many who have been with us for over 10 years. 

SALARY RANGE IS $18.00 - $24.00 PER HOUR DOE

Lead Drivers: Follow daily instructions provided to them by the company dispatcher, office staff and the owners. Drive employer owned straight trucks/vehicles and employer rental trucks with non-lead movers and perform all required moving services on a customer-by-customer basis (i.e. packing, wrapping, furniture padding, loading, unloading, unwrapping, unpadding, folding pads, truck upkeep, warehouse vaulting/unvaulting, warehouse upkeep and O&I services).

Non-Lead Movers: Follow directions from their daily Lead Driver/Mover and perform all required moving services on a customer-by-customer basis. Do not drive company vehicles/equipment at any time.

Responsibilities

• For Lead Drivers/Movers Only:
• Collection of COD and credit card transactions which requires credit card pre-authorization phone calls to accounts receivable employee and interaction with customers.
• All customer paperwork must be signed and/or initialed on each job and returned to the office in completion.
• Local Bill of Lading calculations must be double checked with an office/managerial staff member over the phone before leaving job-site.
• Responsible for handling customer payments and for paying non-employee helpers with petty cash.
• Responsible for other crew members while on customer job sites.
• 20% of the time driving in a moving truck.
• For Lead Drivers/Movers & Non-Lead Movers:
• 80% of the time performing moving services (i.e. loading and unloading household goods/furniture).
• Provide excellent customer service.

Education Requirements

• Not applicable.

Experience Requirements

• We will train if no experience!

Desired Skills

• For Lead Drivers/Movers Only:
• Average level mathematical skills using a company provided calculator or personal cell phone for onsite job calculations and collections.
• Average to above average verbal communication skills.
• For Lead Drivers/Movers & Non-Lead Movers:
• Ability to produce and communicate professional business correspondence via text or telephonically.
• Work with minimal supervision and possess problem solving skills.
• Be a team player in a “family” work environment.

Qualifications

• Must have a valid Driver’s License if wanting to be a Lead Driver/Mover.
• Teamwork capability is a must.
• For Lead Drivers/Movers: Proficient with a calculator and math is a plus.
• Customer service background is a plus.
• MUST BE ABLE TO PASS A CRIMINAL BACKGROUND CHECK AND PRE-EMPLOYMENT DRUG TEST (WE DO NOT TEST FOR CANNABIS).

Benefits

• Paid vacation (when approved), paid holiday, sick leave, medical and dental insurance, IRA Simple profit-sharing plan & an *"Off-the-Job" Accident Plan paid by ITS Global.

Incentives

• Tips from customers, lots of overtime potential especially May thru September and company provided off-the-job accidental supplemental insurance (ask Gene for more information, if interested).

Hours

Monday thru Saturday: 40+/- (seasonal business)

Salary (in USD)

$18 to 24 Per Hour